Information Technology Services Contacts & General Information
Help Desk
https://beverlyhillsunified.sysaidit.com/servicePortal[email protected] - Main point of contact for all technology support issues. You can use this email address to reach the technology specialist at your student's school. In the subject line put: ATTN: and the name of the technology specialist you wish to reach (see the list below). The entire technology team monitors this inbox so using [email protected] to reach the right person is the best way to go.
Live Chat M-F 7:30-4:00 - Blue Tech Support Button at the top right corner of each school’s homepage
Project Planning and Management
Projects fall into three general categories: maintenance and upgrades of existing network and server infrastructure, One-to-One for at home, blended, and in-school learning, and classroom/school modernization.
Data Center
Daily support and operation of the District data center.
Network/Computer/Mobile Device Support
Network, computer, mobile device and printer technology specialists who perform the maintenance, support, installation, and deployment of end user technology.
Application Support
Develops and supports the selection, training, implementation and maintenance of commercial applications to support the business requirements of the District.
| Technology Services Administration | ||
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Sandi Tsosie - Director IT
office: 310-551-5100 ext 2239
vendors - please use email:
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General questions, department policies and procedures, complaints, concerns, staffing. Technology purchasing, training, e-rate compliance, COVID-19 technology needs. Vendor requests for information. |
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| Technology Services Staff | ||
| Christie Shaffer - SIS Administrator | Aeries administration, CALPADS reporting, Clever Support | [email protected] |
| Karthik Gopinathan - Network Administrator | Network services and support, virtual desktop environment (VDI), Firewall and network security | [email protected] |
| Robert Ramirez - Technology Specialist | Device and Application Support (District Departments) | [email protected] |
| Fidel Coronel - Technology Specialist | Device and Application Support (Horace Mann Elementary School) | https://beverlyhillsunified.sysaidit.com/servicePortal |
| Grey Anderson - Technology Specialist | Device and Application Support (Hawthorne Elementary School) | https://beverlyhillsunified.sysaidit.com/servicePortal[email protected] |
| Frank Oyara- Technology Specialist | Device and Application Support (Beverly Vista Middle School) | https://beverlyhillsunified.sysaidit.com/servicePortal[email protected] |
| Joshua Sankman - Technology Specialist | Device and Application Support (Beverly Hills High School, ILC, Moreno High School) | https://beverlyhillsunified.sysaidit.com/servicePortal[email protected] |
| Ruben Lira - Technology Specialist | Device and Application Support (Beverly Hills High School, ILC, Moreno High School) | https://beverlyhillsunified.sysaidit.com/servicePortal[email protected] |
- Overall Three Year Goal - 2020-2023: Implement a systems approach to technology practices with a focus on stakeholder support, fiscal planning and project roadmaps.
2020-2021 Objective: Implement an iterative framework for district technology aligned to BHUSD operational and instructional goals and objectives
2021-2023 Objective: Build capacity for interdepartmental cooperation and operational excellence inclusive of monitoring cloud administration of building and security operations systems such as security cameras, HVAC systems, fire alarms and VOIP telephony.